Consulting Services

ETI Management is available for consulting assignments in the following disciplines.

B2B Lead Generation (Customer Acquisition)

  • Best practices
  • Salesforce Integration
  • Sales Opportunity Pipeline Management
  • Lead nurturing
  • Leveraging Marketing Automation
  • ROI analysis

B2B Lead Qualification

  • Inquiry Management
  • Inquiry Source Control / Analysis
  • ROI analysis

Call Center

  • Staffing
  • Management
  • Workflow
  • Systems
  • PBX
  • CRM
  • Other related technologies
  • ROI analysis
  • Reporting / Business Intelligence

Client Retention Services

  • Account Management
  • Upsell/Cross Sell
  • Customer Loyalty Programs
  • Channel Management / Motivation
  • ROI analysis
Real Time Web Analytics